Send a mobile top-up abroad

Frequently asked questions

How do I send a mobile top-up?

Choose the recipient's country, then their carrier and a product. Enter their mobile number and your email for the receipt and order updates. Review the details and total before continuing to payment.

Should I choose my country or the recipient's country?

Choose the country where the recipient's mobile line is registered, not your own location or where they are travelling. Confirm their current carrier with them, especially if they have kept their number after switching networks.

What is the difference between airtime, data and a bundle?

Airtime adds prepaid credit. A data product is intended for mobile internet, while a bundle may combine data, calls or messages. Read the selected product's inclusions and validity before paying. Available options depend on the carrier; they are not interchangeable.

Does the top-up amount include the service fee?

The value sent to the mobile line and the amount you pay can differ. Check the product price, Mitti service fee, payment currency and final total in the order summary. Compare the total, not just the face value of the recharge.

How long will delivery take?

Delivery depends on the carrier and the result of payment verification. A successful payment is not, by itself, confirmation that the mobile credit was delivered. Check the order status and contact support if it remains pending; avoid placing a duplicate order while it is being checked.

Which payment methods can I use?

The payment step shows the methods available for your device and order. A payment logo elsewhere on the site does not guarantee that every method will be available. Review the final total before authorizing payment.

What if I entered the wrong number or my recharge failed?

Check the number, carrier and product before paying. If anything is wrong after payment, contact support with your order reference. Do not assume a delivered recharge can be reversed. Failed deliveries and refund eligibility need to be checked against the order status and applicable refund terms.

Is Mitti the mobile carrier?

No. You place your recharge order through Mitti, not the carrier's official website. Mitti support can help with your order; questions about the recipient's mobile account or network service may need the carrier's help.

Why send through Mitti

The price on the page is the price

The service fee is added and shown before you pay, not discovered at checkout, and your recipient receives the full amount you chose.

Delivered in about a minute

The credit is sent to the number as soon as the payment clears, and you get an email the moment the network confirms it.

No account, no app, no waiting

An email address is all we ask for. There is nothing for the person receiving the top-up to install, claim or collect.